What are the accepted payment methods?

  1. Online Payments.
  2. Cash on delivery.
  3. Bank deposits.
  4. On site pickups.

How to order items?

  1. Find the items from home page or Shop Page.
  2. Add the required items in to Cart and click checkout.
  3. Fill the required contact information and place your order.

That’s it.

  • If you already have an account, then you can 1st log in to your account and then place the order.
  • Or you can create an account while filling the order information.

Must i have an account?

Yes.

We create orders, delivery and all the contact details via your account on Siwdesa Hybrid. All the information on your account are private and not visible to any other party.

How to know my ordering is completed correctly?

We will send you an acknowledgement email on successfully placed order on the site.

This email contains all the order details that you have placed and will give you an order reference number.

We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your inquiry.

Once your order is accepted, delivered and completed, you will be received confirmation emails.

I did not find any email of my order. Why?

Please check your inbox and Spam box for the email.

Some times emails go to spam mails due to various reasons and different email clients.

Contact us at anytime regarding your inquiries.

  • 075 354 1542
  • 011 729 9399
  • info@siwdesahybrid.lk

How to track the status of my order?

  • You can track your order status at Order Tracking page by providing the required details.

The item i need is not in your website. Is there anything you can do?

  • Please send your requirements via Contact Us Form or contact us directly and we will find the required items for you.